Product Guarantee
We are committed to making you happy. Our Mission Statement says it all:

We guarantee that our popcorn will taste great and fresh. If you aren’t happy with your popcorn purchase for any reason, let us know and we will do everything we can to make it right—we will replace product with which you are dissatisfied. Popcorn is a fun food, and we want you to have fun buying and eating it! If we don’t fulfill your expectations, please let us know so that we can make it right with either a replacement or a refund.
Substitutions
If the item you order is unavailable, we may need to substitute an item of equal or greater value. We will try to reach you by whatever contact information you have provided. If we are unable to reach you in time to fulfill the requested shipping schedule, we will substitute an item of equal or greater value.
SQF Certified
At Jody’s Popcorn, quality has always been at the heart of
what we do. We carefully select only the finest and freshest ingredients to
craft our delicious gourmet popcorn. Our commitment to quality doesn’t stop
there – we take food safety just as seriously.
We are proud to share that all of our products are made in
Norfolk, VA, in a facility that is certified under the guidelines of the Safe
Quality Foods Institute (SQFI), meeting the rigorous standards set forth by the
Global Food Safety Initiative (GFSI). This certification is a significant
achievement for our woman-owned, family-operated business, demonstrating our
unwavering dedication to delivering the best quality products possible.
As a woman-owned business, we take pride in
maintaining the highest standards while putting our heart and soul into every
batch of popcorn. We believe that our commitment to quality and safety sets us
apart. At Jody’s, quality never goes out of style, and we are honored to share
that with our loyal customers