Jody’s Popcorn is very committed to giving back to the communities in which our team members live. We get a lot of requests, so we have adopted a policy to make it easier for you. Please see our Guidelines for Contribution Requests page for more information.

For Press and Media inquiries, please contact Jody herself at:jody@jodyspopcorn.com.

Log in using your current member e-mail and password. Select from the update options available in the menu on the left. Use the Update Account link to change the email address associated with the account.

Yes, Jody’s takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

We will automatically send you an e-mail confirmation as long as you have provided us with a valid e-mail address. You will also receive a tracking number via e-mail once USPS or Federal Express has picked up the shipment. To ensure that you receive all of our emails, please add orders@jodyspopcorn.com to your address book or trusted sender list.

We accept MasterCard, Visa, Discover, Diners Club and American Express credit cards. You may also pay online using a valid Jody’s Gift Card.

To ship to any city in Canada, please contact our Customer Service Representative at (866) 797-JODY (5639). Please have your Canadian recipient postal code ready when you call and a we will be happy to provide you with a shipping quote!

Orders are shipped via Federal Express or USPS. Duties, taxes and/or broker’s fees will apply and will be included in your shipping costs.

If your order is received by 3 PM EST, it will ship the next business day via the method selected during checkout: Ground, Second Day or Next Day Air. Personalized and Drizzled Popcorn products, however, will need a minimum of at least one week lead time before shipment.

Jody’s does not ship popcorn over the weekend; Federal Express Residential Service and the USPS both deliver on Saturdays to residences.

Except for Canada, we do not generally ship internationally. If you have a specific need, please contact our Customer Service Representative at 866-797-JODY (5639) and we will try to assist you.

Yes, we ship to Alaska, Hawaii and Puerto Rico. Additional charges apply.

A signature is not required for delivery. Both Federal Express and the USPS may leave your order at the front door.

Yes, Gift Cards are redeemable in Jody’s Oceans 31 Store and Online. Jody’s Gift Cards are shipped via US Postal Service. They do not have an expiration date.

Yes, sales tax is charged for Virginia deliveries.

Yes, if you need to make any changes or cancellations to your online order, please contact our Customer Service Representative at (866) 797-JODY (5639) or email us at orders@jodyspopcorn.com. If your order has already been processed, we will not be able to make any changes. Order changes may delay the shipment of your order to the next business day.

An incorrect address, need to substitute a container, unavailability of the flavor of popcorn you ordered- we will make it for your order, but it will delay your order, and order changes, weather and Federal Express and USPS backlogs may delay delivery.